Your satisfaction is very important to us. Our return policy lasts 14 days. Your item must be unworn, unused, and in the same condition that you received it. This includes its original packaging, tags, and labels attached.
The item must be sent back to us within 14 days of receipt by you. If 14 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.
Customers are responsible for shipping and handling costs to return the item. Please make sure to get a tracking on your returns as proof of delivery. We refund shipping costs only if there were an error in the order.
Simply Send us an email at firstname.lastname@example.org with your order number and the reason you wish to return your item(s).
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Downloadable software products
Some health and personal care items
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-7 days.
Items that were qualified for free shipping will be charged a shipping fee if they return for refund. The shipping fee will be estimated depending on the country where it was shipped to.